Privacy Policy – Solid Woodpecker
Last Updated: Today
Welcome to Solid Woodpecker. This Privacy Policy explains how we collect, use, protect, and share your information when you interact with our website or make a purchase. By using our services, you agree to the terms outlined below.
1. About Us
Solid Woodpecker Private Limited (“we”, “us”, “our”) designs, manufactures, and sells handcrafted solid wood furniture and provides delivery across India.
2. Information We Collect
a) Personal Information
- Name
- Email Address
- Phone Number
- Billing & Shipping Address
- Payment information (securely processed; we do not store card details)
b) Automatically Collected Data
- IP Address
- Browser & Device Information
- Pages Visited & Interaction Data
- Cookies, Pixels & Analytics Tools
c) User Submitted Content
- Enquiries, messages, reviews, support communication
3. How We Use Your Information
- Order processing, delivery & support
- Improving website experience and services
- Communication on offers, updates, and new products
- Fraud prevention and platform security
- Personalization & analytics
4. Sharing of Information
We never sell your personal data.
We may share limited information with:
- Payment providers, courier services & trusted partners
- Legal authorities when required by law
5. Cookies & Tracking
We use cookies to:
- Enhance website performance
- Store cart & user preferences
- Provide personalized marketing
You can disable cookies, though some features may not work correctly.
6. Data Security
We maintain strong security measures including:
- SSL encryption
- Restricted access control
- Regular security checks
However, no online system is 100% secure.
7. Your Rights
You may request:
- Access / correction / deletion of your personal data
- Opt-out from marketing communication
Please contact us to exercise your rights.
8. Children’s Privacy
Our services are not directed to individuals under 18 years of age.
9. External Links
We are not responsible for the privacy practices of third-party websites linked from our site.
10. Policy Updates
We may update this policy at any time.
Changes will be effective once posted here with a new “Last Updated” date.
11. Contact Us
For privacy-related enquiries, please reach us at:
Solid Woodpecker Private Limited
3/411-B, Kavanur, Kerala – 673639
📞 +91 75608 06030
✉️ sales@solidwoodpecker.com